Continuing Education Seminars

This specialized professional development and continuing education course addresses burnout, secondary traumatic stress, and high turnover among frontline human service workers. It emphasizes practical, evidence-informed strategies that support the long-term mental wellness of healthcare and social work teams while strengthening the organizational systems needed to retain them.

Learning objectives:

• Use nervous-system regulation practices to help staff manage stress before, during, and after difficult work.
• Support structured recovery from vicarious trauma through reflection, supervision, decompression, and restorative routines.
• Establish formal peer-support practices that reduce isolation, normalize help-seeking, and connect staff to appropriate escalation pathways.
• Coordinate advocacy for improved workplace conditions, including manageable workloads, role clarity, psychological safety, and retention-focused supports.

CEU available: NAB, SW, RN

Administrators of LTC and Assisted living residence Board-Certified Case Managers and other health care professionals are called upon to serve an ever-increasing volume of patients presenting with some form of dementia, whether due to impairments such as Alzheimer’s Disease, or due to brain injury.  This course examines some of the memory care information currently available, and how we apply these theories into actual best practices. Human cognition encompasses the mental processes involved in knowing, including attention, memory, language, and reasoning. Mild Cognitive Impairment (MCI) is a state of cognitive decline between normal aging and dementia, characterized by memory loss or other cognitive impairments that don’t severely disrupt daily life. Memory systems, a key component of cognition, are crucial for forming and retrieving memories, and MCI can affect these systems

Program Goal:  To educate  Licensed Nursing Home Administrators, Assisted Living Administrators and other attendees regarding updates in memory care information and strategies to help the patient and family enhance quality of life.

Learning Outcomes: At the close of this activity, attendees will be able to:

1. Discuss the disease of dementia
2. Identify and explain the benefits of early detection and diagnosis of Mild Cognitive Impairment and Alzheimer’s Disease
3. Recognize risk factors for cognitive impairment and review treatable causes of cognitive dysfunction
4. Define normal aging/pre-clinical versus mild cognitive impairment versus dementia
5. Compare and analyze the differences in pseudo-dementia, delirium, and dementia diseases
6. Identify the challenges in introducing and implementing best practices.
7. Identify memory care assessment strategies such as Relationship Maps, Five Wishes and Life Story Boards that social workers and case managers can implement in their practice

CEU available: NAB, SW, RN

Family estrangement affects many older adults and can create significant emotional and physical strain. When family relationships are disrupted by conflict, differing values, trauma, or long-standing patterns of disconnection, seniors may be left to manage grief, loneliness, rejection, and uncertainty without the support systems they once expected to rely on.

Social workers and other health care professionals can help seniors navigate estrangement through compassionate assessment, counseling, referrals, advocacy, and community connections. They support resilience, guide safe reconciliation when appropriate, and help seniors find acceptance when reconnection is not possible or healthy.

Seminar Teaching Objectives:

• Identify key statistics related to the prevalence of family estrangement in elder care.
• Describe common causes of family estrangement among older adults and their families.
• Apply social work support strategies for elders experiencing estrangement.
• Recognize community supports available for both elders and family members.

CEU available: NAB, SW, RN

This culturally grounded care emphasizes identifying biases and healing race- and age-based trauma. The seminar will focus on cultural assessments; trauma supports and awareness to validate the unique lived experiences of marginalized and elder populations and promote equitable mental health outcomes. The course is geared towards social workers, nurses, administrators and other health care professionals.

Learning Goals:

1. Deliver culturally grounded care by prioritizing racial and ageism trauma recovery, intergenerational healing, and culturally responsive behavioral-health services for minority and LGBTQIA2S+ communities.
2. Define racial and agism trauma, explore elders’ impacts, and identify how historical and current systems shape behavioral-health experiences.
3. Discuss barriers to access, protective factors, cultural strengths, and strategies for building trust, engagement, and affirming care relationships.
4. Review identity-conscious, trauma-informed approaches that reduce harm, improve accessibility, and support culturally responsive service delivery.

CEU available: NAB, SW, RN

This seminar equips social work professionals to use artificial intelligence ethically by applying predictive analytics responsibly, identifying and reducing algorithmic bias, protecting client privacy, and following established digital ethics frameworks.

Teaching Goals:

• Explain ethical uses of artificial intelligence and predictive analytics in social work practice.
• Identify common sources of algorithmic bias and apply strategies to reduce harm.
• Demonstrate how to protect client privacy while using digital tools and data-informed practice.
• Apply ethical technology practices that protect clients and reduce harm.
• Use strategies that strengthen workforce sustainability, resilience, and retention.
• Analyze policy and civil-rights developments that affect social work practice and client communities.

CEU available: NAB, SW, RN

This continuing education course prepares social workers, Administrators of LTC, ALF, Adult Day Services and other mental health professionals to support older adults living in long-term care residential settings. The course examines common mental health concerns affecting this population, including depression, anxiety, cognitive changes, grief, adjustment-related distress, trauma-related responses, and social isolation. Emphasis is placed on integrated, person-centered care that honors resident dignity, voice, strengths, preferences, cultural background, and quality of life. Participants will review practical screening and assessment considerations, explore the social worker’s role in resident and family support, and apply interdisciplinary strategies that strengthen care planning and service delivery.

Learning Objectives:

1. Identify three ways mental health conditions can affect older adults in long-term care settings.
2. Apply knowledge of the social worker’s role in supporting residents, staff, and families through effective mental health support systems.
3. Name five screening or assessment tools that can be used with older adults experiencing mental health concerns or diagnoses.
4. Identify two strategies for strengthening integrated service delivery, including therapeutic techniques for individuals with mental health needs.
5. Explain the importance of interdisciplinary collaboration in addressing mental health concerns in long-term care settings.

CEU available: NAB, SW, RN

This OSHA Training teaches healthcare providers how to stay safe and comply with State and Federal OSHA standards, specifically geared towards compliance in Skilled Nursing Facilities and Assisted Living Communities Key topics include the Bloodborne Pathogen Standard, Hazard Communication, workplace safety, and resident intimacy considerations.
OSHA, created by Congress, sets and enforces safety standards, offering training and support for safe work environments. About 5.6 million healthcare workers risk exposure to bloodborne pathogens.

As a result of this presentation the participant will be able to:

• Assess and manage exposures in the longterm care setting
• Learn steps in creating  a proactive approach to protect against hazards
• Create emergency and injury prevention plans
• Review and increase knowledge of an OSHA preventative plan
• Understand the OSHA Emergency Temporary Standard

CEU available: NAB, SW, RN

Course Description:

AI seminar teaching goals focus on equipping social workers with foundational AI knowledge, fostering critical evaluation of AI tools, and promoting ethical, practical application in health care and other social work professional settings. Core goals include understanding generative AI capabilities, mastering prompt engineering, identifying biases, and aligning AI usage with learning outcomes

Learning objectives:

Attendees will:

• Demonstrate foundational understanding of core artificial intelligence concepts, including model operation, capabilities, and limitations as applied to social work practice.
• Apply principles of ethical AI use by identifying potential bias, safeguarding confidential information, and appropriately addressing misinformation.
• Utilize AI-enabled tools to support content development, structured brainstorming, patient assessment and analysis, care plan development, and the production of clinically vetted resources.
• Critically appraise AI-generated materials for accuracy, relevance, and appropriateness prior to use in professional contexts.
• Integrate AI into established workflows by adopting practical strategies that enhance efficiency while maintaining professional standards.

CEU available: NAB, SW, RN

This specialized professional development and continuing education course addresses burnout, secondary traumatic stress, and high turnover among frontline human service workers. It emphasizes practical, evidence-informed strategies that support the long-term mental wellness of healthcare and social work teams while strengthening the organizational systems needed to retain them.

Learning objectives:

• Use nervous-system regulation practices to help staff manage stress before, during, and after difficult work.
• Support structured recovery from vicarious trauma through reflection, supervision, decompression, and restorative routines.
• Establish formal peer-support practices that reduce isolation, normalize help-seeking, and connect staff to appropriate escalation pathways.
• Coordinate advocacy for improved workplace conditions, including manageable workloads, role clarity, psychological safety, and retention-focused supports.

CEU available: NAB, SW, RN

Administrators of LTC and Assisted living residence Board-Certified Case Managers and other health care professionals are called upon to serve an ever-increasing volume of patients presenting with some form of dementia, whether due to impairments such as Alzheimer’s Disease, or due to brain injury.  This course examines some of the memory care information currently available, and how we apply these theories into actual best practices. Human cognition encompasses the mental processes involved in knowing, including attention, memory, language, and reasoning. Mild Cognitive Impairment (MCI) is a state of cognitive decline between normal aging and dementia, characterized by memory loss or other cognitive impairments that don’t severely disrupt daily life. Memory systems, a key component of cognition, are crucial for forming and retrieving memories, and MCI can affect these systems

Program Goal:  To educate  Licensed Nursing Home Administrators, Assisted Living Administrators and other attendees regarding updates in memory care information and strategies to help the patient and family enhance quality of life.

Learning Outcomes: At the close of this activity, attendees will be able to:

1. Discuss the disease of dementia
2. Identify and explain the benefits of early detection and diagnosis of Mild Cognitive Impairment and Alzheimer’s Disease
3. Recognize risk factors for cognitive impairment and review treatable causes of cognitive dysfunction
4. Define normal aging/pre-clinical versus mild cognitive impairment versus dementia
5. Compare and analyze the differences in pseudo-dementia, delirium, and dementia diseases
6. Identify the challenges in introducing and implementing best practices.
7. Identify memory care assessment strategies such as Relationship Maps, Five Wishes and Life Story Boards that social workers and case managers can implement in their practice

CEU available: NAB, SW, RN

Family estrangement affects many older adults and can create significant emotional and physical strain. When family relationships are disrupted by conflict, differing values, trauma, or long-standing patterns of disconnection, seniors may be left to manage grief, loneliness, rejection, and uncertainty without the support systems they once expected to rely on.

Social workers and other health care professionals can help seniors navigate estrangement through compassionate assessment, counseling, referrals, advocacy, and community connections. They support resilience, guide safe reconciliation when appropriate, and help seniors find acceptance when reconnection is not possible or healthy.

Seminar Teaching Objectives:

• Identify key statistics related to the prevalence of family estrangement in elder care.
• Describe common causes of family estrangement among older adults and their families.
• Apply social work support strategies for elders experiencing estrangement.
• Recognize community supports available for both elders and family members.

CEU available: NAB, SW, RN

This culturally grounded care emphasizes identifying biases and healing race- and age-based trauma. The seminar will focus on cultural assessments; trauma supports and awareness to validate the unique lived experiences of marginalized and elder populations and promote equitable mental health outcomes. The course is geared towards social workers, nurses, administrators and other health care professionals.

Learning Goals:

1. Deliver culturally grounded care by prioritizing racial and ageism trauma recovery, intergenerational healing, and culturally responsive behavioral-health services for minority and LGBTQIA2S+ communities.
2. Define racial and agism trauma, explore elders’ impacts, and identify how historical and current systems shape behavioral-health experiences.
3. Discuss barriers to access, protective factors, cultural strengths, and strategies for building trust, engagement, and affirming care relationships.
4. Review identity-conscious, trauma-informed approaches that reduce harm, improve accessibility, and support culturally responsive service delivery.

CEU available: NAB, SW, RN

This seminar equips social work professionals to use artificial intelligence ethically by applying predictive analytics responsibly, identifying and reducing algorithmic bias, protecting client privacy, and following established digital ethics frameworks.

Teaching Goals:

• Explain ethical uses of artificial intelligence and predictive analytics in social work practice.
• Identify common sources of algorithmic bias and apply strategies to reduce harm.
• Demonstrate how to protect client privacy while using digital tools and data-informed practice.
• Apply ethical technology practices that protect clients and reduce harm.
• Use strategies that strengthen workforce sustainability, resilience, and retention.
• Analyze policy and civil-rights developments that affect social work practice and client communities.

CEU available: NAB, SW, RN

This continuing education course prepares social workers, Administrators of LTC, ALF, Adult Day Services and other mental health professionals to support older adults living in long-term care residential settings. The course examines common mental health concerns affecting this population, including depression, anxiety, cognitive changes, grief, adjustment-related distress, trauma-related responses, and social isolation. Emphasis is placed on integrated, person-centered care that honors resident dignity, voice, strengths, preferences, cultural background, and quality of life. Participants will review practical screening and assessment considerations, explore the social worker’s role in resident and family support, and apply interdisciplinary strategies that strengthen care planning and service delivery.

Learning Objectives:

1. Identify three ways mental health conditions can affect older adults in long-term care settings.
2. Apply knowledge of the social worker’s role in supporting residents, staff, and families through effective mental health support systems.
3. Name five screening or assessment tools that can be used with older adults experiencing mental health concerns or diagnoses.
4. Identify two strategies for strengthening integrated service delivery, including therapeutic techniques for individuals with mental health needs.
5. Explain the importance of interdisciplinary collaboration in addressing mental health concerns in long-term care settings.

CEU available: NAB, SW, RN

This seminar provides a synopsis of the World Health Organization’s Global Report on Ageism to assist in elevating the level of competency, awareness and sensitivity regarding ageism issues in healthcare. Topics covered include the scale of ageism, the nature of ageism, the impact of ageism, the determinants of ageism and the three strategies to reduce ageism as outlined in the WHO report.
(Approved for RN and SW CE credits)

Is it legal to expect health care providers to risk physical violence in the workplace? How can employers create a safe environment for their employees while still providing care to residents in need?  This seminar will delve into the various factors that contribute to this dilemma and its implications for Social Workers in particular. Participants will gain a comprehensive understanding of how inadequate healthcare resources exacerbate the challenges faced by both patients and practitioners. The Department of Health (DOH) recognizes the increasing incidents of workplace violence and urges management to implement protocols that address this serious issue. It is crucial for employers to take proactive measures such as conducting risk assessments, establishing reporting procedures, and providing training on conflict resolution and de-escalation techniques.
(Approved for RN and SW CE credits)

Health care organizations are tasked with the responsibility to recognize the importance of cultural competence as it relates to efficiency, quality, and equity in the delivery of older adult care. This seminar is designed to educate Board-Certified Case Managers and other healthcare professionals to deliver culturally sensitive care to an increasingly diverse patient population while taking into account ethical considerations. Studies indicate that 35% of patients older than age 65 will be from a racial or ethnic minority group by 2050, compared with 11% in 1970. These statistics will be explored in terms of how service providers are required to continue to expand our knowledge, sensitivity, and an understanding of institutionalized practices and systems that enhance and enrich the lives of our elders.
(Approved for NAB in-person, RN, and SW CE credits)

This course aims to empower social workers and other health care professionals who provide pain management for those who suffer from chronic or acute pain episodes.  The serious misuse of opioids and anti-psychotic medications will be reviewed. 

You will learn how biological, psychological, and social factors interact to shape an individual’s experience of pain. Understanding these complex interactions will enable you to approach client care from a holistic perspective.  In addition to understanding the biopsychosocial model of pain, you will also explore various theoretical frameworks and evidence-based interventions for pain management. The course will delve into acceptance and commitment therapy (ACT) and mindfulness-based techniques, among others.

Throughout the course, emphasis is placed on fostering empathy, compassion, and cultural sensitivity when working with diverse populations experiencing chronic pain. By examining how social determinants such as socioeconomic status, race/ethnicity, gender identity, and age can impact an individual’s access to healthcare resources or influence their response to treatment options, you will be better equipped to provide inclusive care tailored to each client’s unique needs. Furthermore, alternative interventions like acupuncture, massage therapy, or chiropractic care may be presented as complementary options for addressing chronic pain symptoms.
(Approved for RN and SW CE credits)

Providing effective mental health support for older adults residing in long-term care settings is crucial due to the unique challenges they face. This course aims to equip mental health professionals, specifically social workers, with the necessary knowledge and skills to address these challenges and foster an integrated approach toward supporting individuals with mental health concerns. Understanding the impact that mental health issues have on older adults within a long-term care setting is essential for providing appropriate interventions and support systems. Participants will explore how a mental health diagnosis such as depression, anxiety, or cognitive decline can affect the elderly patient’s overall well-being and quality of life.
(Approved for RN and SW CE credits)

This seminar will delve into the role of the health care professional to assess and reevaluate the potential for conflict escalation in order to effectively intervene before situations worsen.   Steps will include the critical priority to o employ assertive communication techniques to defuse defensive behaviors when intervening verbally. Prioritize safety and use appropriate training to determine the most suitable interventions that are reasonable, proportional, and considerate of least restrictive measures as a last resort approach.

The attendees will learn of safety intervention strategies with precision to mitigate risks and ensure the well-being of all involved parties when faced with imminent harm or danger.
(Approved for NAB in-person, SW and RN CE credits)

Did you know that older adults are at a growing risk for both drug use and prescription medication misuse—often with symptoms that go unnoticed? As our population ages, healthcare providers must be equipped with specialized strategies to address these unique challenges. This seminar  will provide a framework  for  an essential agenda for assessing, diagnosing, and treating substance use disorder (SUD) in older adults. This seminar will highlight DSM-5 criteria and age-specific treatment options.

(Approved for SW and RN CE credits)

This comprehensive training provides social workers and clinical practitioners with an essential framework for understanding trauma, traumatic stress, and Post-Traumatic Stress Disorder (PTSD). Special emphasis is placed on recognizing how trauma impacts elders as they seek support from providers. With traumatic events highly prevalent across the elder population, ethical and clinical competence in trauma-informed care is now a necessity. It is key to know in the skilled nursing communities, trauma informed care is now a regulatory requirement. We will explore the key ethical challenges that arise at every stage of the helping process—engagement, assessment, intervention, and termination.

(Approved for SW and RN CE credits)

Resistance from elderly clients isn’t just a hurdle—it’s an important signal that deserves thoughtful attention. In this course, you’ll learn why understanding and addressing therapeutic resistance is crucial for effective social work and client advocacy. The seminar provides a comprehensive approach to analyzing resistance, responding constructively, and supporting self direction among older adults. Discover how these skills can enhance your professional impact and improve outcomes for your clients.

(Approved for SW and RN CE credits)

This OSHA Training teaches healthcare providers how to stay safe and comply with State and Federal OSHA standards, specifically geared towards compliance in Skilled Nursing Facilities and Assisted Living Communities Key topics include the Bloodborne Pathogen Standard, Hazard Communication, workplace safety, and resident intimacy considerations.
OSHA, created by Congress, sets and enforces safety standards, offering training and support for safe work environments. About 5.6 million healthcare workers risk exposure to bloodborne pathogens.

As a result of this presentation the participant will be able to:

• Assess and manage exposures in the longterm care setting
• Learn steps in creating  a proactive approach to protect against hazards
• Create emergency and injury prevention plans
• Review and increase knowledge of an OSHA preventative plan
• Understand the OSHA Emergency Temporary Standard

CEU available: NAB, SW, RN

Course Description:

AI seminar teaching goals focus on equipping social workers with foundational AI knowledge, fostering critical evaluation of AI tools, and promoting ethical, practical application in health care and other social work professional settings. Core goals include understanding generative AI capabilities, mastering prompt engineering, identifying biases, and aligning AI usage with learning outcomes

Learning objectives:

Attendees will:

• Demonstrate foundational understanding of core artificial intelligence concepts, including model operation, capabilities, and limitations as applied to social work practice.
• Apply principles of ethical AI use by identifying potential bias, safeguarding confidential information, and appropriately addressing misinformation.
• Utilize AI-enabled tools to support content development, structured brainstorming, patient assessment and analysis, care plan development, and the production of clinically vetted resources.
• Critically appraise AI-generated materials for accuracy, relevance, and appropriateness prior to use in professional contexts.
• Integrate AI into established workflows by adopting practical strategies that enhance efficiency while maintaining professional standards.

CEU available: NAB, SW, RN

Every 67 seconds someone in the United States develops Alzheimer’s Disease or a related form of dementia. This course serves as a platform for social workers and other professionals to gain a deeper understanding of various aspects of the disease, including diagnosis, treatment, emotional and behavioral management, and caregiver support. This course, developed and approved by the National Council of Certified Dementia Practitioners, is a prerequisite toward becoming a Certified Dementia Practitioner.
(Approved for NAB CE credits in-person and distance learning)